FAQ
- How can I optimize my Smart Score with a low voltage (Level 1) charger?
- Smart Charge Management Quickstart Guide
- How does Automatic Smart Charging work?
- Which EVs are eligible for this program?
- Can I be enrolled in SCM and the Residential Charger rebate program?
- Can I be enrolled in SCM and the Off-Peak, Off-Bill rebate program?
- Can I enroll in Smart Charge Management if I live in an apartment building?
- Do I need to have specific charging equipment to participate?
- When will Automatic Smart Charging begin?
- When are smart times for charging?
- What if I already have an existing schedule set?
- How does evPulse Automatic Charging interact with my vehicle’s settings?
- How does evPulse Automatic Charging interact with my schedule set in my home charging station (e.g. ChargePoint Home, Enel X JuiceBox)?
- Can I cancel a smart schedule if needed?
- How do I qualify for the monthly rebate?
- What is an opt-out and how can I avoid them?
- What does ‘smart’ charging mean and how is my smart charging percentage calculated?
- When do I receive my monthly rebate?
- Is there a deadline for enrolling?
- When does the program end?
- How do I unenroll?
- Does evPulse preserve my preconditioning settings?
- What is Low Battery Protection?
- Why is my car charging immediately rather than during Off-Peak hours?